Office hours: daily from 9.00 to 21.00

24/7 car delivery
(when booking during business hours)

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Requirements for the renter (driver):
  • Minimum age: 22 years;
  • Driver’s experience: not less than 2 years.
Deposit free rent is available for:
  • Russian Federation registered persons;
  • Minimum age is 25, driver’s experience is not less than 5 years;
  • Card payment method or credit card(s) in renter’s own name;
  • The vehicles is not be taken outside Moscow/ Moscow region;
  • The Lessor reserves a right to refuse a deposit free condition without providing any grounds.
Documents required:
  • For physical persons:
    • For Russian citizens:
      • Passport;
      • Driver’s license;
    • For citizens of other states:
      • International passport with valid travel permit, migration card;
      • International driving license or notarized translation of the driving license of your country;
      • For CIS citizens: Moscow or Moscow region registration, or a representative with it.
    • Troika CRC reserves a rule to allow hiring for persons without Moscow or Moscow region registration. The Company applies the individual approach to each client. Call us.

  • For legal entities:
    • Basic information card of a company with indication of an actual address and entity’s bank account details;
    • Certificate of registration copy;
    • Tax Authority Registration Certificate copy;
    • Written statement to rent a car signed by the company executive;
    • Copy of the order of Director-General’s coming into office;
    • Power of attorney from the company executive with signature authority;
    • Copy of members’ decision about an appointment of the Director-General;
    • Passport of driver(s) (minimum age is 21);
    • Driving license of driver(s) (not less than 2 years of driving experience).

The document copies have to be signed and submitted with the seal by the company executive.

All the documents have to be sent by email on with request completed

Forms of payment:

  • Cash; most major credit or debit cards that registered under persons’ name upon pick up of vehicle, wire transfer;
  • Rental fee must be paid in full during vehicle pick-up. Insurance and technical assistance are included;
  • Our rates do not include: fuel, optional clauses, extras, and additional service in case of fines, tolls, parking tickets, and any other penalty or charge issued by the Authority related to the vehicle circulation, and anything not expressly included;
  • With a delay in the return of the car from 2 to 12 hours, the Renter is obliged to pay 60% of the tariff.

Extra conditions:

  • The minimum rental period: 24 hours. Daily rental rates are based on a 24 hour "rental day" starting at the time of picking-up;
  • Mileage limit: 250 km per day;
  • A tariff without mileage restriction is available in case of 3 (three) or more days of rent;
  • Standard rentals apply only within the borders of the Moscow and Moscow region. For additional fee geographic limitations will be removed;
  • All additional authorized drivers are required to qualify to drive the vehicle. It is absolute FREE in Troika CRC. We are able to authorize up to 2 drivers without additional fees;
  • All vehicles are delivered with a full tank of fuel (unleaded gasoline or diesel), clean and fitted with necessary equipment. The renter have to drop off the car in the same condition.

Full Secure (CCI)

Full secure (CCI) covers:

Funds are held due to vehicle damage including:

Full secure does not cover:

The client is obliged to comply conditions of the rental contract. Full secure does not compensate all costs and expenses which may be incurred for not complying to the rental obligations including: an inflow of the wrong type of petrol being not suitable for the engine of the vehicle and/or in case of inflow of impure or dirty fuel; driving under the influence of alcohol and drugs; violation of the Street Code and/or other rules (exceeding speed limit, dangerous driving, crossing of the solid line, wrong turns or running a red light)

Full secure compensate the whole damage except the following:

Standard Insurance or CDW/TP:

Collision Damage Waiver (CDW) – limiting the responsibility of the renter in cases of automobile damage. In case of damages occurred to the vehicle, customer will be responsible for the here below CDW penalty up to the maximum charge, determined considering the category of the rented vehicle. From 20000 to 180000 rubles.

Standard Insurance or CDW/TP does not include:

The limitation of compensation within the above limits referring to the CDW and TP penalties is effective only if the harmful event is not due to malice (willful misconduct) or gross negligence of the Customer, and in any case provided that the damage does not pertain to one of the following parts of the rented vehicle: 1) all glasswork; 2) wheels; 3) the underside; 4) upholstery, 5) internal parts in general; 6) all vehicle accessories; 7) car documents; 8) car keys, plates, triangle, safety kit, high visibility vest and etc. the Renter will be totally charged for the loss of profit resulting from the technical stop (non-use) for the necessary repairs.

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